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SMS Automation
Learn how to send text messages to customers who abandoned their carts
Getting Started with SMS notifications
We’ve made editing SMS notifications a breeze to help merchant build and optimize messages that convert using dynamic variables such as first name, checkout URL, product images, and more provides personalization that’s proven to more effective at recovering abandoned carts. Read on to learn how to get started!
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TCPA and CTIA Compliance Guide
Before enabling SMS for your store, we need to ensure your store is meeting TCPA compliance. This guide is designed to help you use Rivo Recover in compliance with the Telephone Consumer Protection Act (TCPA), which is a US federal law, and the guidelines set out by the CTIA trade association.
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SMS International Sending FAQ
Our SMS feature is optimized for sending to USA and Canada. We do have coverage in most other countries but there are some that we cannot guarantee deliverability for a range of reasons, including a wide variety of local carrier restrictions.
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