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Articles on:SMS Automation
Learn how to send text messages to customers who abandoned their carts

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  • Getting Started
  • Feature Guides
  • SMS Automation
  • Analytics
  • Best Practices
  • Getting Started with SMS notifications
    We’ve made editing SMS notifications a breeze to help merchant build and optimize messages that convert using dynamic variables such as first name, checkout URL, product images, and more provides personalization that’s proven to more effective at recovering abandoned carts. Read on to learn how to get started! Some readers
  • TCPA and CTIA Compliance Guide
    Before enabling SMS for your store, we need to ensure your store is meeting TCPA compliance. This guide is designed to help you use Rivo Recover in compliance with the Telephone Consumer Protection Act (TCPA), which is a US federal law, and the guidelines set out by the CTIA trade association. Few readers
  • SMS International Sending FAQ
    Our SMS feature is optimized for sending to USA and Canada. We do have coverage in most other countries but there are some that we cannot guarantee deliverability for a range of reasons, including a wide variety of local carrier restrictions.Few readers

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